HR Operations Manager

We are seeking a detail-oriented and tech-savvy HRIS professional with hands-on experience in KEKA or a similar HRIS. The ideal candidate will be responsible for HRIS portal management, system upgrades, implementing policy changes in HR processes, ensuring timely query resolution and training on the HRIS.

Key Responsibilities:

HRIS Upgrade Implementation:

• Lead and coordinate the implementation of the new modules in KEKA.
• Manage workflows, approvals, and role-based access within KEKA

HRIS Administration & Process Automation:

• Administer and maintain HRIS and ensure smooth operation of existing modules.
• Ensure accurate management of time and attendance, leave, onboarding, exits, and recruitment tool.
• Preparations of various inputs for payroll.
• Implement new modules and system enhancements as per business and management requirements.
• Incorporate policy changes and other customizations into HR systems.
• Maintain and update system masters, provide technical support and user assistance in a timely manner.
• Identify process gaps and fix the same in the system.

HR Service Desk and Employee Query Resolution:

• Provide first-level support for employee queries.
• Ensure timely resolution of issues within defined Turnaround Times (TAT).
• Escalate complex issues to relevant stakeholders when necessary.

HR Training and Documentation:

• Conduct HR training sessions on new modules and processes.
• Prepare comprehensive user manuals and training materials for each module.

Required Qualifications and Skills:

• Master s degree in human resources.
• 4-6 years of experience in HRIS administration and HR operations.
• Hands-on experience with HRIS platforms, preferably KEKA or similar HCM.
• Strong knowledge of HR processes, and HR policy implementation.
• Must have good Excel skills.
• Good communication, documentation and interpersonal skills.
• Analytical thinking and attention to detail.
• Ability to work independently and manage multiple priorities.