HR Operations Advisor

Summary:

The main function of an HR Operations Advisor is to perform administrative functions, such as managing worker benefits, recruiting, interviewing, strategic planning, and policy management. The role is responsible for enhancing company productivity, increasing performance, and improving business results.

Responsibilities:

• Serve as a link between management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems.
• Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment.
• Plan and conduct new hire orientation.
• Support HR manager with gathering necessary documents and paperwork for refereeing disputes and administering disciplinary procedures.

Requirements:

• Bachelor's degree in a relevant field or equivalent experience required.
• 5-7 years of customer service-related experience required.

Required Skills:

• Verbal and written communication skills, attention to detail, customer service, and interpersonal skills.
• Ability to work independently and manage one's time.
• Knowledge of legal policies and procedures related to hiring practices (e.g., equal employment opportunity and affirmative action).
• Knowledge of benefit and pay-scale systems.
• Previous experience with computer applications, such as Microsoft Word and Excel.

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