Summary:
The main function of an HR Operations Advisor is to perform administrative functions, such as worker benefits, recruiting, and interviewing, along with strategic planning and policy management. A typical HR Operations Advisor is responsible for enhancing company productivity, increasing performance, and improving business results.
Responsibilities:
- Ensure that defined data audits and monitoring are processed on time and share the necessary analysis or audit results as expected.
- Actively involved in data quality checks by understanding the different attributes that affect the process.
- Ensure data quality at the worker level and share findings promptly for corrections.
- Protect data privacy and ensure HR access management, adhering to confidentiality requirements to promote zero breaches of compliance policies.
- Manage Sox and audit requirements.
- Strive to gain customer satisfaction and minimize complaints regarding the delivery of operational services.
- Serve as a link between management and employees by handling questions, interpreting, and administering contracts, and helping resolve work-related problems.
- Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment.
- Plan and conduct new hire orientation.
- Support HR manager with gathering necessary documents and paperwork for refereeing disputes and administering disciplinary procedures.
Requirements:
- Experience: 3 to 5 years, with a minimum of 3 years in HR Service and Central Data Management.
- Education: Bachelor's degree in a relevant field or equivalent experience required.
- 2 to 4 years of customer service-related experience required.
Required Skills:
- Verbal and written communication skills, attention to detail, customer service, and interpersonal skills.
- Ability to work independently and manage one&rsquos time.
- Knowledge of legal policies and procedures related to hiring practices, such as equal employment opportunity and affirmative action.
- Knowledge of benefit and pay-scale systems.
- Experience with computer applications, such as Microsoft Word and Excel.
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