Key Skills: HR Operations, Transition, Stakeholder Management, HR Shared services, Governance, Project Management
Roles and Responsibilities:
- Manage end-to-end transition processes, including due diligence, solution design, migration, stabilization, and post-transition support.
- Analyze, document, standardize, and optimize end-to-end processes to drive efficiency and continuous improvement.
- Support centralized delivery models in shared services environments, ensuring adherence to SLAs and KPIs.
- Build and maintain relationships with stakeholders at all levels, aligning expectations and driving collaboration.
- Provide clear status updates and executive-level reporting, translating complex information for diverse audiences.
- Implement governance frameworks to ensure service quality optimization.
Skills Required:
- Strong experience in HR Operations and managing transition projects
- Proficiency in HR Shared Services processes and stakeholder management
- Knowledge of governance frameworks, SLAs, and KPIs
- Ability to analyze, standardize, and optimize business processes
- Excellent communication, reporting, and project management skills
Education: Relevant degree in Human Resources or related field
