HR Manager

Company Description ORN Journeys is transforming travel by designing every experience around the traveler rather than individual bookings. The company integrates mobility, stays, journeys, local operations, technology, and customer support into one unified system, reducing complexity for travelers. Europe is the first large-scale market where this integrated model is being implemented. Through fixed departures, direct procurement, and coordinated local teams, ORN Journeys offers a more reliable, accessible, and streamlined way to travel.

Role Description The HR Manager role at ORN Journeys is a full-time, on-site position based in Mumbai. The HR Manager will oversee end-to-end HR operations, including recruitment, onboarding, performance management, and employee engagement. Responsibilities include designing HR policies and processes, managing employee relations, ensuring compliance with labor laws, and maintaining accurate HR documentation. The role involves partnering with leadership to identify workforce needs, support organizational growth, and promote a positive, inclusive work culture. The HR Manager will also coordinate learning and development initiatives and handle compensation and benefits administration.

Key Responsibilities

• HR Strategy & People Management
• Talent Acquisition & Workforce Planning
• Employee Lifecycle Management
• Performance Management
• Employee Relations & Workplace Culture
• Learning & Development
• HR Operations, Policies & Compliance
• HRMS & People Analytics
• Employee Engagement & HR Initiatives
• Exit & Retention Management

What we are looking for

• Minimum 7 years of relevant HR experience, with demonstrated ownership of core HR functions.
• Bachelor's/Master's degree in Human Resources, Business Administration, or a related discipline.
• Strong understanding of recruitment, employee relations, performance management, HR operations, and Indian labour laws.
• Experience working directly with business leaders and department heads.
• Strong understanding of HRMS/HRIS and MS Office.
• Excellent communication, interpersonal, negotiation, and problem-solving skills.
• Strong ability to handle confidential and sensitive employee matters.
• Ability to work independently, take ownership, and make sound HR decisions.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience in the travel, tourism, hospitality, e-commerce, or service industry will be an advantage.

Key Competencies

HR Leadership | Talent Acquisition | Workforce Planning | Employee Relations | Performance Management | HR Operations | Labour Law & Compliance | Employee Engagement | Learning & Development | HRMS | HR Analytics | Stakeholder Management | Conflict Resolution | Decision-Making

If you are an HR professional who believes HR should be a strategic business partner - not just an operational function - we would love to hear from you.