HR Manager (5 - 8 yrs)

HULP is building life infrastructure for modern urban households - combining human support, technology and operational excellence to simplify everyday life. As we scale, building a high-performing team and strong people systems is critical to our success.

As HR Manager, you will own the end-to-end people function at HULP - from aggressive talent acquisition to policies, payroll, performance management and workplace administration.

This is a hands-on role for someone who enjoys building systems from scratch, hiring exceptional talent and acting as a trusted partner to leadership while ensuring smooth day-to-day people operations.

• Own end-to-end recruitment across functions (tech, operations, customer success, partnerships, corporate roles)
• Proactively source and close high-performing, high-ownership talent in competitive markets
• Partner with founders and hiring managers to define role clarity, hiring bar and compensation benchmarks
• Build and manage recruitment pipelines, agencies and referral programs

• Design and run performance management frameworks (goal setting, reviews, feedback cycles)
• Enable managers with tools and processes for high accountability and performance
• Drive a culture of ownership, clarity and continuous improvement
• Manage promotions, role changes and performance improvement plans when required

• Design, implement and continuously improve HR policies, handbooks, and SOPs
• Ensure compliance with applicable labour laws and statutory requirements
• Act as the go-to person for employee relations, grievance handling and conflict resolution

• Own payroll processing end-to-end, ensuring accuracy and timeliness
• Manage statutory compliances (PF, ESIC, gratuity, etc.)
• Support compensation structuring, revisions and incentive plans in partnership with leadership

• Oversee HR operations including onboarding, offboarding, documentation and HRIS
• Coordinate closely with admin and facilities for office operations, assets and workplace needs
• Maintain accurate employee records and dashboards for leadership reporting

• Act as a trusted partner to founders and managers on people-related decisions
• Provide data-driven insights on hiring, attrition, performance and engagement
• Support org design and scaling initiatives as HULP grows

• 58 years of experience in HR, People Operations, or HR Business Partner roles
• Proven experience hiring aggressively for startups or fast-growing companies
• Strong working knowledge of Indian labour laws and payroll processes
• Comfortable operating in high-ambiguity, high-speed environments
• Hands-on executor who is equally comfortable recruiting, resolving issues and building systems
• High integrity, strong judgment and excellent stakeholder management skills

• Prior experience in early-stage or growth-stage startups
• Experience building HR systems from scratch
• Exposure to performance-driven cultures and OKR-based environments

• You will directly shape the team, culture & operating rhythm of the company
• High ownership and visibility with founders
• Opportunity to build a scalable people function from the ground up
• Clear growth path into Head of People / HR Lead as HULP scales