Key Responsibilities:
Human Resources Management
Recruitment & Onboarding
- Develop and implement effective recruitment strategies to attract and retain top talent.
- Manage end-to-end recruitment processes including job postings, screening, interviewing, and hiring.
- Oversee onboarding and induction programs to ensure smooth integration of new employees.
Employee Relations
- Act as the primary point of contact for employee concerns, grievances, and conflict resolution.
- Foster a positive, engaging, and inclusive workplace culture through proactive employee engagement initiatives.
Performance Management
- Manage performance appraisal cycles, ensuring regular feedback and goal alignment.
- Partner with department heads to identify training needs and implement employee development programs.
Compliance & Policy Management
- Ensure compliance with labor laws, statutory regulations, and hospital policies.
- Develop, review, and update HR policies and procedures based on best practices.
Compensation & Benefits
- Supervise payroll processing, ensuring accuracy and timely disbursement of salaries.
- Administer benefits programs such as health insurance, leave management, and performance incentives.
HR Reporting & Analytics
- Maintain HR metrics and dashboards on attendance, attrition, and employee engagement.
- Use data analytics to identify trends and recommend process improvements.
Administrative Management
Office Administration
- Oversee day-to-day office operations, maintenance, supplies, and vendor coordination.
- Ensure the hospital environment meets cleanliness, safety, and operational efficiency standards.
Coordination & Communication
- Coordinate with internal departments to streamline administrative workflows.
- Act as a liaison between hospital management and external partners or service providers.
Document Management
- Maintain employee records, hospital documentation, and other administrative files.
- Ensure document security, confidentiality, and compliance with data protection norms.
Event Coordination
- Plan and manage staff events, training sessions, and hospital-wide programs.
- Support the organization of external events such as conferences and community outreach programs.
Budget Management
- Assist in preparing and monitoring HR and administrative budgets.
- Ensure optimal utilization of resources while maintaining cost efficiency.
Qualifications & Skills:
- Education: Bachelor's degree in Human Resources, Business Administration, or related field; Master's or HR certification (SHRM, CIPD) preferred.
- Experience: Minimum 8 years in HR and Administration, with at least 3 years in a managerial role. Experience in the healthcare industry is an advantage.
- Technical Skills: Proficiency in HR software, MS Office Suite, and HR data management systems.
Core Skills:
- Strong understanding of HR principles, labor laws, and compliance.
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and multitasking abilities.
- High attention to detail and confidentiality.
