Description
HR Business Analyst II
Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.
Discover what your 25,000 future colleagues already know:
Why Syneos Health
- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life.
- We are continuously building the company we all want to work for and our customers want to work with. Why Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.
Job Responsibilities
Job Summary
The HR Business Analyst II serves as a key analytical partner to HR and business stakeholders, taking ownership of complex reporting, advanced data analysis, and cross-functional initiatives. This role requires strong technical proficiency, the ability to interpret and translate data into actionable insights, and a high degree of independence in managing priorities and deliverables. The ideal candidate demonstrates advanced Excel/BI skills, a strong command of Workday (or similar HRIS), and the capability to enhance reporting processes, drive data quality improvements, and support strategic HR decision‑making.
Key Responsibilities
Data & Reporting
- Prepare, validate, and distribute recurring HR reports and dashboards with high accuracy and attention to detail.
- Perform data analysis using Excel and other tools to identify data issues, trends, or inconsistencies.
- Support ad-hoc and recurring reports from Workday.
- Ensure all deliverables are accurate, complete, and delivered on time to internal stakeholders, including HR leadership and business partners.
- Conduct data audits and reconciliations to maintain data integrity across HR systems.
- Own deliverables end‑to‑end, ensuring accuracy, timeliness, and clarity in outputs to diverse internal stakeholders.
- Build and maintain Power BI dashbaords (advanced, DAX, RLS models) and support optimization of reporting capabilities. Case Management
- Manage daily HR case activity through the HR Service Delivery platform (e.g., Workday Help, ServiceNow), ensuring timely resolution and adherence to SLAs.
- Serve as the first line of support for HR-related reporting inquiries, escalating complex cases as appropriate.
- Manage data requests from the Proposals team (RFI/RFP requests), ensuring responses are accurate, complete, and delivered within deadlines.
- Maintain accurate documentation of case activity and responses to support audit and reference needs. Data Quality & Governance
- Review data with a critical eye to identify anomalies, inconsistencies, or errors before reporting.
- Handle sensitive and confidential employee information with discretion and in compliance with data privacy standards.
- Support process improvements to enhance data quality, efficiency, and repeatability. Stakeholder Collaboration
- Partner with HR Business Partners, Centers of Excellence (COEs), the Proposals team, and other stakeholders to understand reporting needs and provide accurate insights.
- Communicate clearly and professionally with stakeholders, including senior leaders, ensuring data is presented in a clear and meaningful way.
- Proactively manage expectations, prioritize competing requests, and follow through with accountability.
Qualifications & Experience
Bachelor's degree in Human Resources, Business Administration, Data Analytics, or a related field.
- 4–6 years of experience in HR reporting, HR operations, or a related analytical role.
- Proficiency in Microsoft Excel (pivot tables, formulas, data validation, lookups, charts).
- Advanced knowledge on Power BI, storyboarding, and generating descriptive insights
- Good understanding of HR metrics and concepts such as headcount, turnover, and attrition.
- Strong analytical and problem-solving skills; able to assess data for accuracy and context.
- Excellent attention to detail with a commitment to data quality.
- Proven ability to handle confidential information with integrity and professionalism.
- Strong written and verbal communication skills, with the ability to interact with stakeholders at all levels.
Preferred Skills
- Experience with HR reporting tools (e.g., Workday Reports, Power BI, or similar BI tools).
- Familiarity with HR service delivery or ticketing systems (e.g., Workday Help, ServiceNow).
- Experience supporting a global or matrixed HR environment.
- Demonstrated initiative in identifying and solving data or process issues proactively.
KEY ATTRIBUTES FOR SUCCESS
- Detail-oriented – delivers accurate work consistently.
- Analytical mindset – uses data to diagnose issues, uncover trends, and support decision-making
- Critical thinker – questions data and results before sharing.
- Responsive and reliable – delivers high-quality outputs under tight deadlines.
- Collaborative communicator – provides clear, professional updates to HR and business stakeholders.
- Discreet and trustworthy – handles confidential HR data responsibly.
- Ownership mentality – manages work independently, follows through, and meets commitments.
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
http://www.syneoshealth.com
Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
