Hotel Revenue Manager ( U.S. Hotels )

Role Summary

The Hotel Revenue Manager is responsible for pricing, forecasting, and distribution execution for a portfolio of US-based hotels. This role owns day-to-day revenue actions across OTAs, brand channels, and direct booking channels to improve Occupancy, ADR, RevPAR, and (where applicable) GOP outcomes.

Key Responsibilities

Pricing & Yield Management

Execute dynamic pricing strategies by day-of-week, seasonality, special events, and demand signals.

Manage rate plans, restrictions, and inventory controls (MLOS, CTA/CTD, stop-sell, room-type yields).

Maintain rate integrity and minimize parity issues and rate leakage across channels.

Forecasting & Demand Planning

Maintain rolling forecasts (daily/weekly/monthly) for occupancy, ADR, RevPAR, and total room revenue.

Track pace, pickup, and booking window trends; identify gaps early and recommend corrective actions.

Distribution & Channel Optimization

Optimize performance across key channels (Expedia, Booking.com, Agoda, Priceline, etc.).

Manage availability and rate accuracy across PMS, channel manager, and OTA extranets; resolve mapping or sync issues.

Coordinate promos/packages with marketing/operations while protecting price positioning and profitability.

Competitive & Market Intelligence

Maintain comp set and monitor competitor rates, restrictions, and market positioning.

Track local events, compression nights, and market shifts; adjust strategy quickly and document rationale.

Reporting & Stakeholder Communication

Produce clear daily and weekly reporting (pickup, pace, rate changes, exceptions, and next actions).

Participate in revenue calls and communicate recommendations with concise data-backed logic.

Process Discipline & Continuous Improvement

Follow internal SOPs for rate pushes, audits, calendar planning, and reporting.

Identify recurring issues and recommend process improvements (templates, automation, dashboards, QA checks).

Tools & Systems (Experience Preferred)

OTA Extranets: Expedia Partner Central, Booking.com, Agoda, Priceline, etc.

Channel Managers: SiteMinder, RateGain, STAAH, Cloudbeds, TravelClick/SynXis, or equivalent.

Property Management Systems (PMS): Opera/Opera Cloud, Cloudbeds, RoomKey, Maestro, eZee, or equivalent.

Revenue/Market Intelligence (nice-to-have): Duetto, IDeaS, STR, Lighthouse, or equivalent.

Analytics: Advanced Excel/Google Sheets (pivots, lookups, structured reporting).

Requirements

Strong understanding of core revenue metrics: Occupancy, ADR, RevPAR, RevPAR Index, Pickup/Pace.

Strong analytical skills and comfort working with data and daily operational cadence.

Clear English communication (written and verbal) suitable for US-based stakeholders.

Ability to manage multiple properties/tasks and execute independently with high ownership.

Willingness to work US-aligned schedules as assigned.

Preferred Qualifications

15+ years of hotel revenue management, distribution, reservations analytics, or similar experience (preferred).

Experience managing US-based hotels or similar market dynamics.

Portfolio revenue experience (multi-property) and strong channel/distribution troubleshooting ability.

Experience performing audits (parity, mapping, content health, cancellation/booking trends).

Success Metrics

Improvement in RevPAR and ADR versus baseline and against the comp set where applicable.

Forecast accuracy and timely identification of demand gaps with corrective action plans.

Reduction in rate/availability errors and improved parity compliance.

Consistent delivery of reporting and action notes on schedule with strong clarity.

Improved channel mix and OTA conversion outcomes (as measured by property/channel performance).