Company Description
Bajaj Finserv, founded in April 2007, is the financial division of the Bajaj group, offering a diverse range of products and services in lending, insurance, and wealth advisory. As one of India's fastest growing and most diversified non-banking financial companies (NBFCs), Bajaj Finserv provides 24 products across 12 key categories. With a commitment to excellence, the company strives to deliver exceptional financial solutions. Bajaj Finserv's extensive presence spans across the entire nation, ensuring accessibility and convenience for its customers.
Role Description
This is a full-time on-site role for a Hotel Receptionist based in Delhi, India. The Hotel Receptionist will be responsible for welcoming guests, managing bookings and reservations, and handling front desk operations. Additional daily tasks include answering phone calls, providing information about services, addressing guest inquiries or concerns, and ensuring a seamless customer service experience.
Qualifications
- Strong Interpersonal Skills to interact effectively with guests and team members
- Experience in performing Receptionist Duties and managing Reservations
- Proficiency in Phone Etiquette and Communication, both verbal and written
- Attention to detail and multitasking abilities
- Previous experience in customer service or hospitality is a plus
- Proficient in standard computer and reservation systems
- Ability to maintain professionalism and composure under pressure
