Hospitality

JOB Location: Middle East Countries, Brunei, Singapore and Malaysia

Responsibilities

• Manage guest relations and ensure a high level of customer satisfaction.
• Oversee daily operations of the hospitality services, including front desk, housekeeping, and food services.
• Coordinate with other departments to ensure seamless service delivery.
• Assist in the training and development of new staff members.
• Handle customer complaints and resolve issues promptly and professionally.
• Monitor and maintain inventory levels of supplies and equipment.

Skills and Qualifications

• Bachelor's degree in Hospitality Management or related field is preferred.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite and hotel management software.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong problem-solving skills and attention to detail.
• Customer service orientation and a passion for the hospitality industry.