Hospital Receptionist

Job Responsibilities:

Greet patients and visitors in a polite and professional manner

Handle patient registration, appointment scheduling, and billing-related queries

Answer incoming calls and direct them to the concerned department or doctor

Maintain patient records, files, and basic MIS reports

Coordinate with doctors, nurses, and other hospital staff

Manage front desk operations and ensure smooth patient flow

Handle cash, receipts, and basic documentation (if required)

Maintain cleanliness and discipline at the reception area

Required Skills:

Good communication skills (Hindi & English; regional language preferred)

Basic computer knowledge (MS Word, Excel, Hospital Management System HMS)

Pleasing personality and patient-handling skills

Ability to work under pressure and manage multiple tasks

Basic knowledge of billing and insurance process (preferred)

Working Hours:

Shift-based (Day/Night shifts as per hospital policy)

Salary:

As per industry standards (Negotiable based on experience)