Hospital Front Office Staff

Doctors Hub is a state-of-the-art super speciality center offering over 20 specialties, along with imaging, pathology, pharmacy, and comprehensive hospital assistance, all conveniently housed under one roof. Our facility is designed to provide a safe and comfortable environment, allowing patients to access quality healthcare services without the fear of infection. With a commitment to exceptional patient care, Doctors Hub aims to set a high standard in the healthcare industry by combining the expertise of experienced professionals with advanced medical technology.

This is a full-time, on-site role located at our New Delhi facility for a Hospital Front Office Staff member. This position involves managing front desk operations, welcoming and assisting patients, scheduling appointments, maintaining patient records, and coordinating administrative duties. The role requires excellent customer service skills, attention to detail, and the ability to ensure smooth day-to-day operations at the front office in a dynamic healthcare setting.

• Strong communication skills to interact effectively with patients, visitors, and staff.
• Proficiency in administrative assistance and office administration, including managing records and coordinating schedules.
• Customer service abilities to address inquiries, provide information, and ensure a positive patient experience.
• Basic accounting knowledge to handle billing and financial transactions accurately.
• Attention to detail, organizational skills, and the ability to multitask in a fast-paced environment.
• Proficiency with office software and hospital management systems is an advantage.
• Prior experience in a front office or healthcare setting is preferred but not required.
• A diploma or bachelor's degree in healthcare administration or a related field is desirable.