Key Responsibilities
Room Attendant (HK Room Attendant)
- Clean and service guest rooms daily, including beds, bathrooms, floors, and furniture.
- Change bed linens, towels, and replenish guest amenities.
- Dust, vacuum, mop, and sanitize all areas of the room.
- Report maintenance issues, lost & found items, and damaged assets.
- Follow SOPs for cleaning and ensure hygiene, safety, and quality standards.
- Respond promptly and courteously to guest requests.
- Maintain proper care and usage of housekeeping equipment and cleaning chemicals.
Public Area Attendant (HK Public Attendant)
- Clean and maintain public areas such as lobby, corridors, elevators, washrooms, banquet halls, and restaurants.
- Ensure restrooms are sanitized, clean, and well-stocked.
- Remove garbage and maintain waste disposal standards.
- Assist during events, banquets, and peak operational hours.
- Report maintenance issues and safety hazards immediately.
- Support room attendants as needed and follow housekeeping SOPs.
