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Hiring #Team Leader with Team // Cruise Booking , Travel Sales

3-5 Years
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  • Posted 13 days ago
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Job Description

Process Management Cruise Booking (PPC Calls):

  • Lead and manage a team of sales executives handling inbound PPC calls related to cruise bookings for US customers. Ensure high conversion rates and customer satisfaction.

Team Leadership:

  • Bring an existing, experienced sales team along. Provide guidance, training, and motivation to ensure individual and team targets are achieved.

Performance Monitoring:

  • Track daily sales, monitor call quality, and review team KPIs. Implement strategies to improve performance and productivity.

Sales Strategy & Execution:

  • Develop and implement sales techniques tailored to cruise booking and upselling. Maximize revenue through strategic lead handling and effective communication.

Training & Development:

  • Coach team members on cruise packages, pricing, sales objections, and customer handling. Ensure adherence to quality and compliance standards.

Shift & Schedule:

  • Work in night shifts (aligned with US time zones) with a 5-day working schedule to support work-life balance.

Candidate Requirements:

  • Experience: Minimum 3 to 5 years in sales, with at least 12 years as a Team Leader in a US travel sales process (preferably cruise or flight sales)
  • Team Requirement: Must bring an existing team of experienced US travel/cruise sales agents
  • Communication: Excellent communication, leadership, and people management skills
  • Shift: Night shift (US timings)
  • Schedule: 5 days working

More Info

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Open to candidates from:
Indian

About Company

SCS is a leading IT services provider in Web Apps & Multi-Platform Mobile App Development and staffing resource company since 2021. Established as one of the premier IT service provider SCS have been recognized for providing the best in class software solutions in Web apps and mobile apps development and much more for all IT requirements. SCS is a company that delivers a strategic service from a strong set of dynamic and well-trained employees. The services of ours wrap with completion of web apps, ionic apps, iOS apps, and Android apps for our clients worldwide to date. Our clients trust us for excellent support and quality work. We’re the best software company that offers the optimum level of satisfaction to the clients. The company stands tall by the backbone of the customer & trust and a confluence of advanced technologies. Ever since its launch in 2021, the company has carved out a niche for providing the best web and application development services and set its priorities straight. Another thing that SCS takes seriously is promoting equality in our work culture. We entirely credit the achievement of our friendly working environment, which enhances productivity. Our entire team of connoisseurs is capable of drafting meaningful plans and strategies for delivering exuberant services using trending technology into play. Our technologies and services stick out and are distinguished, making us the most trustable brand in the market.

Job ID: 126994889