Search Jobs
Search by job, company or skills
Search by job, company or skills
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Manage and prioritize support tickets to ensure timely resolution.
- Conduct thorough analysis of client issues and provide accurate and efficient resolutions.
- Communicate effectively with clients to understand their needs and provide appropriate solutions.
- Maintain a deep understanding of the product and its functionalities.
- Stay updated with the latest industry trends and advancements.
- Assist in the development and implementation of new features and enhancements.
- Collaborate with cross-functional teams to address complex technical issues.
- Conduct training sessions for clients to enhance their understanding of the product.
- Ensure compliance with established processes and procedures.
- Identify areas for improvement and propose innovative solutions.
- Stay updated with the latest technologies and tools relevant to the role.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Network Infrastructures.
- Strong understanding of network protocols and technologies.
- Experience in troubleshooting network issues and providing effective solutions.
- Knowledge of network security principles and best practices.
- Familiarity with network monitoring and management tools.
- Good To Have Skills: Experience with cloud technologies.
- Experience in scripting languages such as Python or Power Shell.
- Knowledge of virtualization technologies such as V Mware or Hyper-V.
Mount Talent Consulting Pvt. Ltd. (MTC) is known for providing top-notch HR services from beginning to end. With the passion and dedication of our experienced and qualified team members, we have mastered the art of maintaining quality and dependability. By setting high-performance standards, MTC ensures complete satisfaction. MTC is in the Business of HR Tech, Hiring, Staffing, Payroll, Staff Augmentation, Outsourcing business. Runs a Job portal-www.rozgar.com, operating in South Asia & Middle East. The group offers AI driven HRMS platform: www.rozgarhrms.com. The pathbreaking platform has helped increase employee productivity & management by 70%+. Registered offices in Noida, India | New York, USA | Singapore | Dubai | Vietnam Clients Include Honeywell, Boston Consulting Group, Accenture, Wells Fargo, American Express, Honda, Landmark Group, ICICI Bank, HDFC & other large MNC's from across Countries.
Job ID: 115747465
