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Hiring for WFH - Customer Service

0-2 Years
2 - 3 LPA

This job is no longer accepting applications

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  • Posted 24 months ago
  • Over 200 applicants

Job Description

Hiring for Hybrid work Model Customer Service for Blended Process (WFH/WFO)

Customer Service Associate for inbound customer service operations.

Location - Powai Mumbai - (WFH/WFO)
Salary - Max 22k in hand

Shifts/Weekly Offs - Rotational shifts [Night shifts] & rostered weekly offs [6 Days working]
First 20 days to 1 month training from office then

Job Role: Customer Service - Associate

Qualification:
- HSC / Graduation with excellent communication skills
- Typing Speed - 30 WPM Accuracy 95%+ Mandate

About the Role - We are looking for Customer Service Associate for inbound customer service operations. In this role, you will be responsible to resolve customer queries, concerns and escalations across channels - calls, chats, emails and social media. It will be a blended process (mix of chats & calls). You are expected to work very closely with cross-functional teams to provide instant solutions to customers.

Requirements:

- Must have own laptop with genuine Windows 10, iCore 3 /iCore 5 with 4 GB Ram or above configuration.
- Must have a dedicated workspace at home to ensure no background noise for customer interactions [Calls/Chats etc]
- Must have Internet speed of minimum 50 Mbps
- Good Quality Headsets.
- Power backup in case there are frequent power failures.

Interested candidates can share CV at [Confidential Information]

For further information contact or Interview Call Chaitali @ +91 8454051625

About Company

As an HR consultancy firm, our scope at Varda HR goes beyond simply hiring staff. Of course, we’ll provide the usuaAs an HR consultancy firm, our scope at Varda HR goes beyond simply hiring staff. Of course, we’ll provide the ul HR consultancy services of identifying and hiring the right people for our clients and their business, but we’ll also go the extra mile to do so much more. Our HR consultants, apart from having a core strength in designing a customized employee retention strategy, also provide a Recruitment to Retirement service including HR policy making & Implementation, Organizational Structuring, designing an ideal selection process along with a Compensation and Benefit plan, HR Audit, Performance Management System, Payroll Administration, and an Exit Process. While we have formulated different systems for our numerous clients targeted at improving the smooth running of their business, we have recorded successes and derived a great deal of pride at seeing such businesses expand and grow. When it comes to HR consultancy services, Varda HR is the number one choice for a lot of the major commercial ventures and businesses simply because our HR strategies are not only innovative, they are also creative and out of the box, ensuring that your staff is highly motivated to serve your business with the highest level of commitment. Varda HR is the one-stop-shop for all your HR consultancy needs in Mumbai. Let us partner with you today, and together we can take your business to a whole new level!

Job ID: 70892021