Hiring For Technical support expert, For level 2

Izee Manpower

Bengaluru

1-6 Years

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Posted 5 days ago
Over 50 applicants

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Job Description

Provide advanced technical support and customer assistance through inbound voice channels
Resolve complex customer issues with professionalism and technical expertise
Act as a point of escalation for Level 1 support teams
Maintain detailed records of customer interactions and technical solutions
Ensure adherence to quality standards, compliance, and process guidelines
Collaborate with cross-functional teams to enhance customer experience and problem resolution
Meet or exceed key performance indicators related to resolution time, customer satisfaction, and call quality

More Info

Job Type:

Permanent Job

Industry:

Recruiting, Staffing Agency

Role:

Technical Support Engineer

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Izee Manpower

IZee Manpower is well established Recruitment outsourcing company providing services in the area of Talent Sourcing. Incepted in 2005, IZee provides high end HR placement and consulting services and work for all levels across the breadth of manpower hierarchy across multiple locations in IT & Engineering domains

Job ID: 126956071

Jobs by Skill - IT