Openinsg for non voice for Level 2 for email n chat support .

Job Title: Non Voice Customer Support Executive | Email & Chat Support | Day Shift

Industry: BPO / KPO / Customer Service

Functional Area: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Shift: Day Shift

Job Description:

We are hiring Non-Voice Customer Support Executives for an Email & Chat Support process. Candidates will be responsible for handling customer queries through written communication while ensuring high customer satisfaction and SLA adherence.

Roles & Responsibilities:

• Handle customer queries via Email & Chat Support
• Provide prompt and professional responses
• Resolve customer issues efficiently
• Maintain accurate documentation and follow SOPs
• Ensure customer satisfaction and quality standards

Key Skills (Keywords for Naukri Search):

• Non Voice Process
• Email Support
• Chat Support
• Customer Support Executive
• Customer Service
• Back Office Support
• Written Communication Skills
• BPO / KPO
• CRM Tools

Eligibility Criteria:

• Good written English communication skills
• Customer Support experience is mandatory
• Experience in Non-Voice / Back Office preferred
• Basic computer and typing skills

Salary & Benefits:

• Salary: Up to 32,000 per month
• Attractive performance incentives
• Day shifts only

Job Location: Bangalore

How to Apply:

Interested candidates can apply by:

Calling / WhatsApp: Pratibha 9035066285

Emailing resume to: [Confidential Information]