Hiring!!! For Healthcare/International Voice Process/US Insurance/ SSA

Description

We are seeking experienced professionals for the role of Hiring in the Healthcare/International Voice Process/US Insurance/SSA sector in India. The ideal candidates will have a strong background in healthcare insurance, excellent communication skills, and a passion for customer service.

Responsibilities

• Manage and resolve customer inquiries regarding healthcare insurance claims and benefits.
• Provide exceptional customer service in a fast-paced environment.
• Communicate clearly and effectively with clients and team members.
• Process claims and ensure compliance with US healthcare regulations.
• Maintain accurate records of customer interactions and transactions.

Skills and Qualifications

• 4-8 years of experience in healthcare or international voice process is preferred.
• Strong understanding of US healthcare insurance systems and regulations.
• Excellent communication skills in English, both verbal and written.
• Ability to handle difficult customer interactions with professionalism and empathy.
• Familiarity with CRM software and case management systems is a plus.
• Strong problem-solving skills and attention to detail.