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Salary: Best in market/open to negotiate
Location: Noida
Number of vacancies: 20 Nos
Interview mode: Virtual
Responsibilities:
1. Handle consumer concerns via phone or email/chat. (IB)
2. Address the ticketing issuance and reissuance
3. PNR cancellation and creation.
4. Excellent Geographical knowledge of the Globe
5. Involuntary Reissuance/Voiding.
Requirement:
1. Excellent fluency in spoken English.
2. GDS (Amadeus/Galileo/TP/Sabre, etc.) knowledge is a must.
3. Minimum 3 years of hands-on experience in PNR Creation, Issuance, Reissuance, Changes/Cancellation, and Rescheduling.
iEnergizer is a leading Business Process Outsourcing provider (“BPO”) of customer management solutions dedicated to delivering performance while actively supporting and advocating our client’s brand. iEnergizer helps our Partners acquire, support, retain, and grow their markets by providing complete life-cycle customer support services. From sales to customer care, technical support and back-office services, iEnergizer provides client-centric solutions to a partner base that includes a number of Fortune 500 companies operating within different industry verticals including: Healthcare Payers and Providers, Banking, Financial Services, Insurance, Gaming, Publishing and Legal.
We don’t consider ourselves simply an outsourcing provider. We are a trusted partner who acts as an extension of our clients' operations. iEnergizer provides our clients with high-quality service, while lowering operating costs in an innovative atmosphere that focuses on an exemplary customer experience, combined with continuous improvements in key business impacts. Being a mid-sized company enables us to offer clients the best of both worlds—the resources to provide a scalable environment, combined with an infrastructure that allows us to remain nimble and customer-focused.
Job ID: 119833855
