Hiring for customer support UK/Day shift/US

Description

We are seeking a dedicated Customer Support Executive to join our team in India for the UK Day Shift. The ideal candidate will have 1-3 years of experience in customer service, providing support to clients across various channels. This role is critical in ensuring our customers have a positive experience with our products and services.

Responsibilities

• Assist customers via phone, email, and chat to resolve inquiries and issues.
• Provide accurate and timely information regarding products and services.
• Document customer interactions and maintain detailed records of support requests.
• Collaborate with team members and other departments to improve customer experience.
• Identify and escalate priority issues to the appropriate teams.

Skills and Qualifications

• Excellent verbal and written communication skills in English.
• Strong problem-solving abilities and attention to detail.
• Familiarity with customer support software and tools (e.g., Zendesk, Freshdesk).
• Ability to work independently and as part of a team in a fast-paced environment.
• Basic understanding of customer service principles and practices.

Hiring for international and domestic customer support executive

Ug or graduate fresher or exp can apply

Location Bangalore

Salary start from 23 to 6.5 upto

CALL TARA@7019561979