Hiring for Customer Service - Mumbai

JOB DESCRIPTION

Roles & Responsibilities :

• Coordinating with local customers for cargo and maintaining the LCL shipment sheets with respect to cargo.

• Timely submission of rates

• Coordinating with the internal department for SI, invoices, BLS, etc

 • Monitoring Releasing of BL

 • Coordinating with Carriers for container transshipments details

• Coordinating with customers on outstanding payments

• Outstanding follow-up

• Send a Pre-alert to the planning on time

• Coordination between CHA, Forwarders & CFs Team.