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Job Location: Bengaluru/Gurgaon/Pune
Job Purpose:
The person will be responsible for overseeing the multiple engagements within Financial Crimes Compliance related to Know Your Asset, Know Your Customer, AML transaction monitoring and Fraud monitoring.
The person is expected to focus on building and managing FCC vertical, focusing on:
Technology initiatives (strategize and implement), especially in areas of AI/ML within FCC domain, ii) client management, ii) sales pitches, iii) recruitment, iv) training. This individual will play a key role in aligning FCC vertical strategies with organizational goals.
Key Competencies:
1. Engagement and Client management
Transition of new FCC engagement
Building robust quality control measures, standard operating procedures, management reporting
Drive customer satisfaction
2. Strategy & transformation
Help in implementing the strategic vision for our Financial Crimes Compliance services.
Identifying market trends, developing go-to-market strategies, and support business development efforts to win new engagements.
Lead and mentor a team of compliance professionals.
3. Technology initiatives
Identify AI/ML and other technology use cases, in alignment with current market trends
Work with IT teams to define requirements, perform testing
Identify third party data and technology solutions to build an FCC managed services eco-system
4. Staffing and Training
Manage talent identification and retention
Prepare and impart training programmes across the FCC domain
5. Sales support
Identify target segments
Collaborate with sales team in client pitches and proposals
Strategize the sales solution based on client requirements
6. Management reporting
Key competencies:
Education & Experience:
Bachelor's or master's degree with FCC certifications (ACAMS, ACFCS)
15+ years of experience in the outsourcing industry, having worked with leading financial institutions, of which atleast 5 years experience in Know Your Asset (KYA)
Domain expert across the FCC life cycle (KYA & KYC Due Diligence, AML Transaction Monitoring and Fraud Monitoring).
Experience in setting up client engagements, leading transitions, delivery management etc.
Experience in sales pitch, proposal building, solutioning etc.
Proven track record on client management and technology initiatives
Soft Skills:
Strong leadership and stakeholder management skills.
Ability to analyze business requirements.
Excellent problem-solving, troubleshooting, and project management skills.
Strong communication and training skills to support non-technical users.
Ability to manage multiple projects simultaneously and work in a fast-paced environment.
Job ID: 145304949
