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CBRE

Helpdesk Personnel

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  • Posted 22 hours ago
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Job Description

Key Responsibilities:

  • Provide first-level technical support to end-users via phone, email, or in-person.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Log and track all support requests in the ticketing system.
  • Escalate unresolved issues to the appropriate technical team.
  • Assist in installing and configuring computer systems and applications.
  • Maintain documentation of issues and solutions for future reference.
  • Ensure timely resolution of queries to meet SLA requirements.


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About Company

CBRE Group, Inc. is an American commercial real estate services and investment firm. The abbreviation CBRE stands for Coldwell Banker Richard Ellis. It is the world's largest commercial real estate services and investment firm (based on 2021 revenue).
The firm is ranked 122nd on the Fortune 500 and has been included in the Fortune 500 every year since 2008.[6] CBRE serves more than 90 of the top 100 companies on the Fortune 100. It is one of the "Big Four" commercial real estate services companies, alongside Cushman & Wakefield, JLL and Colliers

Job ID: 143969999