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Helpdesk Coordinator

Sysnet
Mumbai, Navi Mumbai
1-3 Years
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Job Description

  • Handle incoming user queries and provide first-level support.
  • Troubleshoot hardware and software issues efficiently.
  • Manage helpdesk tickets, assign tasks to internal engineers, and escalate complex problems when required.
  • Document resolutions and maintain accurate records of incidents.
  • Maintain and update IT asset inventory, including hardware and software details.

More Info

Job Type:
Permanent Job
Industry:
Information Technology
Role:
Receptionist/Front Office Executive
Function:
Human Resources
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Sysnet

Job ID: 138331973

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Last Updated: 08-01-2026 09:28:05 AM
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Helpdesk Coordinator

Sysnet
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