About StarEast HealthTech
Job Description – Healthcare Community Manager
StarEast HealthTech is a leading healthcare communications and technology company with a global footprint. Our mission is to help healthcare organizations improve both health and business outcomes by integrating modern technology, analytics, and medical expertise.
We are proud to be an equal opportunity employer, committed to fostering an inclusive, diverse, and supportive workplace where every team member can thrive.
About The Role – Healthcare Community Manager
Location:
Pune, India
Key ResponsibilitiesDetailsKOL Identification, Onboarding & Relationship ManagementIdentify, map, onboard and serve as the primary relationship manager for high-impact KOLs across specialties and regions, maintaining long-term engagement.Engagement Program, Design & Community BuildingDesign structured engagement journeys, calendars, forums and discussion programs while building specialty-wise doctor communities.KOL Interviews, Panels & Thought LeadershipPlan, coordinate and conduct KOL interviews, roundtables and expert panels to drive medical thought leadership, including camera-facing interviews, hosting, and on-screen expert interactions for recorded and live sessions.Engagement Analytics & InsightsTrack participation, activity levels and engagement dashboards, and capture real-world clinical insights.Internal Collaboration & Innovation EnablementShare insights with Product, Marketing and Content teams to drive platform innovation and growth strategies.External Events & KOL ProgramsManage KOL participation in webinars, conferences and medical workshops, coordinate KOL programs end-to-end, and travel as required to meet KOLs and attend industry events.Brand Representation & Platform GrowthAct as community brand ambassador while driving platform adoption, referrals and ambassador programs.Brand RepresentationAct as community brand ambassador to medical experts.
Professional Attributes & Expectations
We're Looking For a Proactive, Relationship-driven Professional With a Strong Understanding Of Healthcare Systems And An Aptitude For Strategic Communication. The Ideal Candidate Should
- Possess excellent interpersonal skills and a customer-first mindset.
- Demonstrate the ability to provide clinical and business insights to enhance project outcomes.
- Be comfortable working in a fast-paced, startup-like environment that values initiative and ownership.
- Show strong analytical, organizational, and presentation abilities.
- Be adaptable, tech-savvy, and driven to improve healthcare engagement processes.
Qualifications
- BDS, MBBS, or Life Sciences graduate with an MBA (preferred).
- 3–5 years of experience in healthcare consulting, KOL/client management, or project management roles.
- Strong communicator with both medical and business fluency.
- Passionate about the evolving role of doctors and technology in modern medicine.
- Willingness to travel and engage with healthcare professionals across diverse backgrounds.
What We Offer
- An opportunity to contribute to a pioneering company transforming healthcare through technology and communication.
- Competitive compensation and benefits.
- Ongoing professional growth, mentorship, and career advancement opportunities.
- A collaborative, innovative, and mission-driven work culture.
Interested in joining us
Send your resume to
[Confidential Information] and our team will get in touch if there's a suitable opportunity. Let's build the future of digital healthcare together.
