About Bureau
Bureau is a unified risk decisioning platform for Compliance, Fraud, and Transaction risks. Our platform is a single decision-making engine, powered by a 1 billion+ identity knowledge graph. Over 150 Banks, fintechs, retailers, and digital platforms use Bureau to verify identities faster and stop fraud earlier globally.
Bureau has raised $50M+ from renowned Silicon Valley and global investors including Sorenson Capital and PayPal Ventures and is expanding rapidly from APAC to Americas, Europe, and beyond.
Why Bureau
Bureau is building the infrastructure that makes digital identities and transactions safe and trustworthy for billions of people. The mission is big, the problems are complex, and the impact is real.
We hire people who want that level of responsibility. People who move fast, build systems from scratch, and care deeply about turning strategy into execution. If you want predictability or narrow scope, this won't be your place. If you want to shape how a scaling global company operates—keep reading.
About the Role: Head - Solutions
At Bureau, we are looking for a strategic, customer-first, and commercially driven Head – Solutions to lead our pre-sales and solution engineering function.
This role sits at the heart of revenue growth — partnering closely with Sales to win complex enterprise deals through strong discovery, compelling solution design, and flawless execution of demos, POCs, and technical validations.
You will own the entire pre-sales lifecycle: from qualification and technical strategy to architecture, POCs, and successful handoff to implementation. You'll lead a high-impact team that translates customer problems into scalable, outcome-driven solutions while influencing product direction and enabling faster deal closures.
What You'll Be Doing
- Pre-Sales Strategy & Deal Ownership (Core Focus)
- Partner with Sales from late discovery through deal closure as the technical deal owner.
- Lead customer workshops, deep discovery, and solution scoping conversations.
- Craft tailored demos, POCs, and technical narratives aligned to customer KPIs and ROI.
- Translate product capabilities into clear business value and measurable outcomes.
- Influence buying committees by addressing technical, security, and compliance concerns.
- Improve win rates, shorten sales cycles, and increase deal sizes through consultative solutioning.
- Solution Design & Architecture
- Design scalable, API-first architectures and integration blueprints for enterprise customers.
- Map requirements to platform capabilities, configurations, and workflows.
- Recommend best practices across data flows, SDK integrations, and deployment patterns.
- Identify gaps early and propose creative, configuration-led or architectural solutions.
- Ensure performance, reliability, and compliance across all designs.
- POCs, Pilots & Technical Validation
- Own end-to-end execution of POCs and pilots for strategic deals.
- Define success metrics, hypotheses, and measurable outcomes for each engagement.
- Coordinate with Product and Engineering to fast-track custom requirements and blockers.
- Ensure seamless transition from POC to production implementation.
- Technical Relationship Management
- Act as a trusted technical advisor to prospects and customers.
- Proactively manage objections, risks, and dependencies during evaluations.
- Support security reviews, technical due diligence, and RFP/RFI responses.
- Build long-term credibility with enterprise stakeholders and decision-makers.
- Cross-Functional Collaboration
- Provide structured field feedback to Product on roadmap priorities and customer demand.
- Work closely with Engineering on integrations, edge cases, and complex use cases.
- Enable Customer Success with strong handoffs and clear implementation documentation.
- Bridge external customer needs with internal capabilities to ensure delivery excellence.
- Enablement & Thought Leadership
- Build reusable demo environments, solution playbooks, and integration templates.
- Train Sales and GTM teams on technical positioning and value-based storytelling.
- Represent the company in customer forums, webinars, and industry events.
- Establish scalable processes and best practices for the Solutions function.
What You'll Bring
To shine here, you should have:
- 8+ years in Pre-Sales, Solutions Engineering, Technical Consulting, or Solution Architecture roles.
- Proven experience supporting enterprise sales cycles and closing complex technical deals.
- Strong hands-on expertise in APIs, SDKs, SQL, Python, and system integrations.
- Demonstrated success running POCs, pilots, and production-grade implementations.
- Ability to communicate equally well with CXOs, business leaders, and technical teams.
- Experience influencing product strategy based on field insights.
- Strong ownership mindset with a balance of strategy and hands-on execution.
- Experience in fraud, identity verification, risk, fintech, or security domains is a strong plus.
- Comfortable operating in fast-paced, high-growth environments.
Our Culture
- We hire self-motivated people and get out of their way
- We value performance, not hours worked
- Speed, ownership, and impact matter most
Compensation
- Competitive salary + potential equity
- Health benefits, flexible PTO, learning budget
