Role Overview
We are seeking a seasoned 3PL / Contract Logistics Leader to drive business growth, strategic direction, and operational excellence across the organization.
This role will own strategy, solution design, sales, operations governance, and P&L, ensuring scalable and profitable growth of the 3PL business.
1. Strategy & Business Planning
- Define and drive the overall 3PL business strategy and growth roadmap
- Identify new opportunities across industries, geographies, and service offerings
- Develop go-to-market strategies for warehousing and integrated logistics solutions
- Drive network expansion (warehouses, distribution models)
- Monitor market trends, competition, and evolving customer needs
2. Sales & Business Development
- Own and drive revenue growth and new business acquisition
- Build and manage enterprise client relationships and key accounts
- Lead RFQs, tenders, and large deal closures
- Define pricing strategies and commercial models
- Collaborate with cross-functional teams to deliver customized logistics solutions
- Drive account expansion and long-term partnerships
3. Solution Design & Engineering
- Design end-to-end supply chain solutions:
- Warehouse layout & capacity planning
- Inventory flow & distribution models
- Integrated 3PL solutions (warehouse + transport coordination)
- Work with operations and transport teams to ensure feasible, scalable solutions
- Lead costing, optimization, and value engineering initiatives
- Support pre-sales with innovative and competitive solution proposals
4. Operations Oversight (Governance Level)
- Oversee performance of warehouse and logistics operations teams
- Ensure SLA/KPI adherence (OTIF, inventory accuracy, TAT, service quality)
- Drive continuous improvement, automation, and process standardization
- Review transport performance via internal teams (without direct ownership)
- Manage customer escalations and service reviews
5. Leadership & Team Management
- Lead and develop Sales, Solutioning, and Operations leadership teams
- Build a high-performance, customer-centric culture
- Set clear targets, monitor performance, and drive accountability
- Collaborate with cross-functional leaders (Transport, Finance, HR)
6. P&L & Performance Management
- Own complete P&L for 3PL business
- Drive profitability, cost optimization, and margin improvement
- Track key metrics:
- Revenue growth
- Gross margin
- Client acquisition & retention
- Operational efficiency
Experience & Qualifications
- 12–18+ years in 3PL / Contract Logistics / Supply Chain
- Proven experience in strategy + sales + operations leadership roles
- Strong track record in large deal closures and solution selling
- Experience managing multi-location, multi-client operations
- MBA preferred
Key Skills & Competencies
- Strategic thinking & business acumen
- Solution design & supply chain engineering
- Commercial negotiation & pricing
- P&L ownership
- Stakeholder & client management
- Leadership & team building
