Head of Solutions

Job Title

Head of Solutions

Location: Gurgaon, Mumbai, Bangalore

Reporting To: Business Head

Role Purpose

The Head Solutions will lead end-to-end solutioning for Enterprise clients across NIIT's business. The role is responsible for designing training-led, project-based, and capability-building solutions aligned to business transformation needs, while closely partnering with Sales, Delivery, Product, and Faculty teams to drive large deal wins and long-term client value.

Key Responsibilities

1.Solutioning & Pre-Sales Leadership

• Own end-to-end solution design for various opportunities (Banks, NBFCs, FinTech's, Insurance, retail, large and mid-size firms).
• Lead pre-sales engagements, RFP/RFI responses, proposals, and client presentations.
• Design custom learning, skilling, reskilling, and transformation solutions including:
• Digital & Technology, Banking, Training Domain-led programs, Project-based learning, academies, and capability frameworks.
• Ensure solutions are commercially viable, scalable, and aligned to NIIT's delivery strengths.

2.Domain & Consulting Expertise

Act as a service-based domain advisor to internal teams and enterprise clients.

Translate business challenges into capability-building and learning interventions.

Stay updated on regulatory changes, digital trends, and skill demand within the Business Unit.

Support consulting-led conversations beyond training were required.

3.Stakeholder & Client Management

Engage with senior stakeholders (CXOs, CHROs, CTOs, COOs, L&D Heads).

Build credibility as a trusted solution partner, not just a training vendor.

Support Sales leadership in strategic account planning and large deal pursuits.

Handle solution governance during transition from pre-sales to delivery.

4.Internal Collaboration & Enablement

Work closely with Sales, Delivery, Product, Curriculum, and Faculty teams.

Build reusable solution frameworks, decks, case studies, and pricing models.

Enable Sales teams through solution training and Banking, and other large enterprises-specific playbooks.

Mentor and guide solution architects / pre-sales team members.

5.Delivery Oversight & Quality Assurance

Ensure smooth handover from solutioning to delivery with clear scope and success metrics.

Provide oversight to ensure solutions delivered are aligned to client expectations.

Participate in reviews, escalations, and continuous improvement initiatives.

Key Skills & Competencies

Functional Skills

Strong experience in solutioning, pre-sales, or consulting in a large organization.

Deep understanding of L&D / Training / Digital Skilling ecosystem

Experience in large enterprise BFSI deals.

Expertise in program design, academies, and workforce transformationBehavioral & Leadership Skills

Strong stakeholder management and executive presence

Strategic thinking with hands-on execution ability

Excellent communication, storytelling, and presentation skills

Ability to work in matrixed, fast-paced environments

Education & Experience

MBA / PGDM / Engineering / equivalent qualification

1218+ years of overall experience

Minimum 68 years in business focused solutioning, consulting, or pre-sales roles

Prior exposure to L&D, IT services, consulting firms, or BFSI enterprises preferred