Head of Sales Department

Job Description

Position : Business Development Manager & Senior Sales Head / Closure

Company: Shreya Software Servies Pvt. Ltd (Svayam ERP)

Department: Sales & Business Development

Location: Mumbai Goregaon

Role Overview

We are looking for a senior, result-driven Sales Closer / Business Development Manager who will be

responsible for achieving monthly sales targets, closing ERP deals, and contributing to the growth of

Svayam ERP.

The candidate will manage the complete sales cycle from demo to deal closure, support the

appointment setter team in lead conversion, and actively participate in business development

initiatives.

Key Responsibilities

Sales & Revenue Targets

Achieve monthly and quarterly sales targets defined by the management.

Convert qualified leads into customers through effective demonstrations and consultative

selling.

Manage the complete sales process from lead qualification to deal closure.

Negotiate pricing, terms, and finalize commercial agreements with clients.

Product Demonstrations

Conduct online and in-person ERP product demonstrations for prospective clients.

Understand client business processes and operational challenges.

Demonstrate how Svayam ERP can help automate and streamline their operations.

Business Development

Identify new market opportunities and potential clients.

Build relationships with business owners, decision-makers, and industry contacts.

Generate new business through networking, referrals, and industry engagement.

Support marketing initiatives for lead generation and brand visibility.

Team Leadership & Coordination

Guide and mentor Sales Appointment Setters to improve lead quality and appointment

conversions.

Provide feedback to the team on sales strategies and customer requirements.

Coordinate with implementation and technical teams for smooth onboarding of new clients.Sales Process Management

Maintain a structured sales pipeline and deal tracking system.

Monitor sales performance metrics such as lead-to-demo ratio and demo -to-sale conversion.

Prepare sales reports and update CRM systems regularly.

Travel & Client Engagement

Willingness to travel for outstation client meetings, product demonstrations, and deal

closures.

Conduct on-site ERP demos and business discussions at client locations when required.

Represent Svayam ERP professionally during client meetings and negotiations.

Generic Responsibilities

Maintain daily follow-ups with potential customers.

Prepare proposals, quotations, and sales presentations.

Maintain accurate client records and sales documentation.

Participate in sales meetings and strategy discussions.

Support management in improving sales processes and customer experience.

Required Skills

Strong communication, presentation, and negotiation skills.

Ability to understand business operations such as inventory, and sales processes.

Experience in B2B software, ERP, or SaaS sales preferred.

Ability to handle multiple client discussions and close deals effectively.

Self-driven with strong problem-solving and relationship management skills.

Experience

48 years of experience in sales, preferably in ERP, software, or SaaS solutions.

Key Performance Indicators (KPIs)

Monthly revenue targets achieved

Number of deals closed

Lead-to-sale conversion ratio

Client acquisition and retention

Sales pipeline growth

Thanks & Regards

Svayam ERP