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Head of IT Services - P&L | Listed IT Services firm

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  • Posted a month ago
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Early Applicant

Job Description

  • - Opportunity to Build and Scale a National Services Business
  • - End-to-End Business Ownership

Job Description



  • Own the end-to-end P&L for the IT services business, including revenue growth, margin performance, and cost optimization


  • Define and evolve the services portfolio, offerings, and capability roadmap aligned with market demand and customer needs


  • Partner closely with sales and account leadership to drive services-led growth across key accounts and regions


  • Review and approve large, complex, or high-risk services deals, ensuring commercial discipline and delivery feasibility


  • Ensure alignment between sales commitments, solution architecture, and delivery readiness


  • Design and scale delivery models across professional services and managed services


  • Drive delivery excellence, ensuring SLA adherence, service quality, and high levels of customer satisfaction


  • Establish strong governance frameworks, operating cadence, and performance metrics across the services organization


  • Act as the final escalation point for delivery, commercial, and margin risks


  • Build, mentor, and lead senior services and delivery leadership teams

The Successful Applicant



  • 20+ years of leadership experience in IT services, with proven ownership of large-scale P&L responsibilities


  • Extensive experience delivering complex IT and managed services engagements for large enterprise customers


  • Demonstrated track record managing large, multi-region or high-value services engagements


  • Deep understanding of services delivery models, commercial constructs, pricing strategies, and margin management


  • Ability to balance sales ambition with delivery feasibility and risk management


  • Experience engaging and influencing CXO stakeholders and board-level leadership

What's on Offer



  • A strategic executive leadership role with full ownership of services growth and profitability


  • Opportunity to influence organization-wide strategy and operational excellence


  • A platform to build and scale a national IT services business


  • Long-term leadership and career growth opportunities within a dynamic technology organization

More Info

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About Company

Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents.
While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds&#x3B; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal.

Job ID: 144131871

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