Head of Infrastructure and Security Operations

Head - Global Infrastructure and Security Operations Leader

Location: Bengaluru / Hyderabad / Pune / Coimbatore

Work Mode: Hybrid

About the Role : We are looking for a hands-on Global Infrastructure and Security Operations Leader to build and scale the company's infrastructure, enterprise IT, and security operations capability. This is a critical leadership role responsible for building and running a secure, reliable, automation-led, and well-instrumented infrastructure and security operations environment. This role is especially important as we expands offerings such as Scholars and deepens customer integrations involving tooling, data pipelines, and platform workflows.

Required Skills and Experience

● 13+ years of experience across infrastructure, cloud, enterprise IT Service Management, DevOps, SRE, or security operations

● Strong experience owning or leading a broad infrastructure and security environment in a scaling, distributed, or operationally complex organization

● Strong hands-on experience in cloud infrastructure, identity and access management, endpoint management, networking, and enterprise SaaS administration

● Meaningful hands-on exposure across AWS, Azure, and GCP

● Strong automation capability using Python, Bash, PowerShell, or similar, with proven experience in eliminating repetitive operational work

● Strong experience with Terraform, Ansible, or equivalent Infrastructure as Code and configuration automation tooling

● Strong understanding of IAM, Zero Trust Network Architecture (ZTNA) principles, endpoint security, vulnerability management, secrets handling, logging, monitoring, and incident response

● Experience building dashboards and metrics-driven operating cadences for cost, reliability, service health, and security posture

● Experience supporting customer-facing environments where secure tooling, access, workflow, or data pipeline integration is required

● Experience leading risk, remediation, and prioritization discussions with senior stakeholders

● Strong capability in vendor, contractor, and partner management across infrastructure and security disciplines

● Strong judgment in balancing security, speed, usability, reliability, and cost

● Ability to go deep technically when needed while setting direction, driving execution, and holding teams to a high bar

● Strong written and verbal communication skills, including the ability to engage effectively with senior leadership, engineering teams, vendors, and customer security stakeholders

Good to Have

● Experience in organizations handling sensitive customer data or operating in regulated or high-trust environments

● Familiarity with TISAX, GDPR, DORA, NIST, ISO 27001, SOC 2, or similar frameworks

● Exposure to supply-chain security, SaaS security posture management, secure vendor and integration reviews, and third-party risk management

● Experience supporting distributed operations across India and global teams

● Familiarity with customer-facing security requirements in AI, data, platform, or managed services businesses

● Relevant certifications such as CISSP, CISM, CCSP, AWS Security Specialty, or similar