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Zurich Insurance

Head of HR, India Global Capability Center (GCC)

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Job Description

Our opportunity

Head of HR, India Global Capability Center (GCC)

We're establishing a worldclass GCC in Hyderabad, and we're looking for a Head of HR who has built or scaled a GCC before and thrives on creating impact from day one. This is a highinfluence, handson leadership role where you will design the full HR ecosystem, partner with global leaders, and help us scale a technologyfirst GCC with aggressive growth ambitions.

If you're excited by building culture, capability, and talent engines for highperforming technology organizations, this is your opportunity to make a lasting mark.

Your role

As Head of HR, your main responsibilities will include:

Strategic HR Leadership

  • Lead endtoend HR setup for the India GCC and advise leadership on people strategy and org design.
  • Adapt global HR frameworks to an Indiaspecific operating model.

Talent Acquisition & Scaling

  • Drive rapid hiring of engineering and digital talent and build a scalable multichannel recruitment engine.
  • Strengthen employer branding and India EVP.

HR Operations Compliance

  • Establish scalable HR processes, HRMS accuracy, data governance, and onboarding.
  • Ensure full compliance with Indian labour laws and statutory requirements.

Culture, Leadership & Engagement

  • Coach leaders, elevate manager capability, and build an inclusive, performancedriven culture.
  • Lead engagement, communication, listening, and learning initiatives.

Performance, Reward & Insights

  • Partner on C&B frameworks, lead performance cycles, talent reviews, and succession.
  • Use data and dashboards for better decisions.

Team & Operating Model

  • Build a highperforming HR team and vendor/HRMS infrastructure to scale from 200 to 800+.
  • Foster strong collaboration with global and India leadership.

Your Skills And Experience

As Head of HR, your skills and experience will ideally include:

  • Bachelor's/Master's degree in HR, Business Administration, Organization Psychology, or related field.
  • Proven experience building or scaling a GCC in India, with ownership of the HR operating model.
  • 15+ years of progressive HR experience in a multinational or GCC environment.
  • Deep understanding of India's talent market, statutory framework, and HR best practices.
  • Demonstrated success navigating rapid scaleup, transformation, or complex organizational buildouts.
  • Strong functional expertise across TA, performance, talent, OD, C&B, ER, and culture.
  • Exceptional stakeholder management, relationship building, and influencing capability.
  • Ability to operate handson while shaping longterm strategy and influencing global leaders.
  • Proficiency with HRIS platforms (SAP, SuccessFactors) and datadriven HR management.
  • Commitment to inclusive, equitable, transparent, and globallyaligned people practices.

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About Company

Job ID: 145396627