About Ginesys
Ginesys (Ginni Systems Ltd) is India's leading retail technology platform, powering 1,200+ customers and 50,000+ users with its unified GinesysOne suite encompassing ERP, POS, Order Management, Warehouse Management, and GST Compliance solutions. GinesysOne was built through a deliberate 5-year acquisition strategy bringing together Browntape (OMS), Zwing (Cloud POS), and EaseMyGST (GST Compliance) into a single unified platform.
We are now at the most critical inflection point in the company's history: transforming from a collection of acquired products into a truly unified platform and simultaneously evolving from a System of Records to a System of Intelligence through Ginesys.AI. The Head of Engineering is the single most important hire to make this transformation real.
THE MANDATE
Standardize engineering processes. Unify the platform. Make teams leaner, flatter, and AI-native. Own delivery and execution. Ship bug-free releases faster across the entire GinesysOne suite.
Key Responsibilities
- Platform unification
- Audit technical architecture across all products; identify divergence points and integration friction
- Define common data models, API conventions, event-driven patterns, and database strategies for all verticals
- Create the GinesysOne architecture blueprint the north-star reference for all engineering decisions
- Drive migration of duplicated capabilities (notifications, integrations, UI components, API gateway) to Shared App Platform
- Establish and track a Unification Score measuring % of common capabilities on shared platform
- Lead the Architecture Guild with Principal Engineers weekly cross-vertical alignment forums
- Delivery & Execution
- Co-own what and when with the CPO shape what gets built, when it ships, and trade-off decisions
- Drive bug-free releases: rigorous unit, integration, cross-product regression, and automated smoke testing
- Accelerate release velocity: predictable cadence, reduced commit-to-production cycle time
- Implement release health metrics: defect escape rate, rollback rate, hotfix frequency, MTTR
- Manage L3 engineering support hold vertical EMs accountable for on-call SLAs and root cause elimination
- Process standardization & AI-Native Engineering
- Standardize coding standards, branching strategy, code review, testing requirements, and definition of done.
- Mandate AI-assisted code generation (GitHub Copilot, Claude Code) for 100% of developers
- Implement AI-powered code reviews, AI-driven test generation, and AI-assisted incident triage
- Implement unified CI/CD pipelines with automated tests, SAST/DAST, coverage thresholds, and security gates
- Create an engineering handbook single source of truth for standards, practices, and architecture decisions
- People & team building
- Hire and develop Engineering Managers for each vertical technically and managerially strong
- Build the Shared App Platform team by consolidating engineers doing duplicate work across verticals
- Develop Principal / Staff Engineer track for senior IC leadership without management overhead
- Unify culture across four acquired entities (Ginesys, Browntape, Zwing, EaseMyGST) into one team identity
- Establish career ladders for both management (EM Director) and IC (Senior Staff Principal) tracks
- Quality & reliability
- Own overall product quality with embedded QA (shift-left) plus centralized Release & Suite QA
- Define quality metrics: defect escape rate, test coverage, regression pass rate, incident frequency, MTTR
- Ensure release gate is respected nothing ships without Suite QA cross-product sign-off
- Cross-Functional collaboration
- Co-own product roadmap with CPO equal voice on what gets built, sequenced, and de-scoped
- Partner with Head of Infra & Platform on deployment architecture and SRE practices
- Enable Ginesys.AI by ensuring product verticals expose standardized data pipelines and APIs
- Work with Security Lead on secure coding standards, CI/CD security gates, and application security reviews
Required Qualifications
- 1420 years in software engineering; 5+ years leading 50+ engineer orgs across multiple product lines
- Proven delivery track record: shipping quality releases on time, reducing defect rates, accelerating cycles
- Experience defining common technical architecture across multiple products (shared patterns, data contracts,API standards)
- Track record of restructuring teams to be leaner/flatter and building shared platform / common services
- Hands-on technical depth: can review architecture decisions and earn Principal Engineer respect
- Multi-tenant SaaS, microservices / modular monolith, event-driven systems expertise
- Demonstrated AI-native engineering implementation with measurable productivity outcomes
- Strong communication; comfortable presenting to CEO and co-owning roadmap with CPO
Preferred Qualifications
- Experience in retail technology, enterprise SaaS, or ERP/POS/OMS domains
- Background bridging legacy desktop/on-premises products AND modern cloud-native systems
- Familiarity with Indian retail and compliance context: GST, multi-state operations, marketplace integrations
- Experience leading organizations through AI transformation integrating AI/ML into existing product lines
Why Join Ginesys
Transformation-stage impact consolidating 4 products, migrating hundreds of customers to the cloud, and launching an AI platform simultaneously; the most complex program portfolio in Indian retail tech
Direct CTO access you report to the CTO and operate as their execution arm, with no layers between you and strategic decisions
Visible, measurable outcomes customers migrated, platforms consolidated, revenue protected; this is not abstract strategy work
Growth path as the program portfolio scales, this role can evolve into Head of Program Management / Chief of Staff Technology
Benefits
We like to think that talent grows at Ginesys One and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology, and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as:
Ginesys Academy for holistic training and development.
Comprehensive health insurance coverage.
Excellent rewards and recognition policy.
Transparent compensation policy with no unnecessary deduction in CTC.
Annual company off-site and a variety of events, celebrations throughout the year.
Travelling opportunities between our offices across the country.
Annual Ginesys walkathon & related sporting events.
Quarterly Coffee with CEO.
Here's our story; now tell us yours:
Ginesys One is India's best omni retail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionize retail by being a single-stop cloud-based retail suite.
We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite.
Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
