Head of Engineering

Head of Engineering & Application Delivery – General Insurance

Location: Bengaluru(On-site) |

Function: Technology | Level: Senior Leadership

Role Overview

Lead engineering and application delivery across Digit's General Insurance technology portfolio, translating business priorities into scalable, resilient and high-quality solutions. This hands-on leadership role owns architecture, engineering standards, program execution, release governance and delivery excellence, while partnering with Product, Business, Infrastructure, Security and Executive Leadership.

Key Responsibilities

• Own end-to-end engineering and application delivery—from architecture and design through build, release and production—for strategic business programs.

• Set architecture direction for high-volume, scalable, resilient systems; review designs and resolve critical production, performance and scalability issues.

• Build configuration-driven, reusable platforms that accelerate launches for products, partners and regulatory changes.

• Drive predictable delivery through portfolio planning, milestone tracking, risk management, escalation and senior stakeholder communication.

• Embed engineering excellence through CI/CD, automated testing, code quality, observability, SRE and measurable DORA outcomes.

• Coordinate dependencies across Product, Engineering, Infrastructure, Security and Business; ensure frequent, stable releases.

• Ensure compliance with data security, IRDAI norms and internal controls. • Build and mentor high-performing engineering, delivery and program teams with clear accountability, lean structures and cost discipline.

Experience & Capabilities

• 15–18 years in software engineering or technology delivery, including senior leadership roles and a strong hands-on engineering foundation.

• Mandatory: General Insurance domain experience and proven leadership of large-scale transformation programs.

• Experience leading cross-functional engineering and delivery organizations of 100+ employees.

• Strong depth in distributed systems, microservices, APIs and integrations, databases, AWS/Azure, DevOps and performance engineering.

• Expertise in Agile delivery, portfolio and release governance, risk management and vendor governance.

• Strong executive communication, stakeholder influence and people leadership, with a focus on ownership and outcomes. Preferred Exposure • InsurTech, fintech or another regulated environment.

• AI, machine learning or automation solutions such as document processing or fraud detection.

• Core insurance platforms, including Guidewire, large vendor-led programs and multi-location delivery teams.