About The Role
As the Head of eCommerce, you will be accountable for setting and delivering the long-term vision of Dyson's digital operations while enabling the market to drive the daily operation and performance
Accountabilities
- Set the vision for our eCom business in delivering plans across Dyson.com, marketplace, 3P eCom and Optimisation.
- Work closely with the Global Direct & Digital team to ensure understanding and tailoring of best practice and implementation of global standards.
- Anticipate future trends in Direct and as needed build, explore and lead business case for new capabilities & resources.
- Tell the India Dyson.com story and lead plans across group, COE, direct reports and others to deliver sustainable traffic, conversion and AOV growth.
- Influence group and central functions on product and project roadmap to ensure regions current and future needs are being delivered. .
- Accelerate Live commerce across the region.
- Grow our existing platforms efficiently and profitably while and drive a flawless digital owner experience on platforms across the region.
- Lead the regional product team A/B testing, SEO and regional enhancement roadmap e.g. live shopping.
- Oversee tracking and sharing of best performance on key digital KPIs- e.g. ratings and reviews, site speed.
- Work in partnership with regional team to improve our Dyson.com Purchase owner experience.
- Partner with legal & commercial policy team to drive sustainable digital excellence and consistency through our selective distribution and terms framework on 3P and marketplaces.
- Be the lead for region and voice for the market on key projects.
About You
- 12-15 Years commercial experience including P&L management/ responsibility, ideally in a premium goods context.
- Passion for e-Commerce and digital, externally and future focused on trends.
- Financial and commercial understanding; familiar dealing with budgets and P&L's.
- Strong influencing and collaborating skills acts as an interface between global, Commercial and the region.
- Proven ability to build highly capable teams both through direct and indirect management.
- Identify how to motivate and engage individuals in a dynamic and challenging environment
Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
