The Opportunity is seeking a dynamic and visionary leader to head its Digital Strategy and Business Consulting team. This is a high-impact leadership role designed for someone who thrives at the intersection of digital strategy, pre-sales innovation, and enterprise transformation.
As the Head of Digital Strategy team, you will lead a team of 50-60 consultants and strategists, guiding most strategic clients through their digital transformation journeys. You will also play a pivotal role in practice growth, pre-sales engagements, shaping strategic proposals and partnering with Sales and Solutions teams to win and deliver high-value consulting engagements.
This is your opportunity to define the future of digital experience consulting
Location: Bangalore
Team Size: 50-60 (multi-level team with 5-6 direct reports)
Key Responsibilities Team Leadership & Growth
- Lead, inspire, and grow a team of consultants, including people managers, senior consultants, and analysts with experience ranging from 2 to 20+ years.
- Foster a culture of high performance, continuous learning, inclusion, and career development.
- Collaborate with internal stakeholders (e.g., Sales, Product, Delivery) to align team capabilities with market needs.
Client Strategy & Delivery Oversight
- Drive the team's delivery of strategic engagements including Digital Transformation Strategy, Change Management, Customer Journey Mapping, User Experience (UX) Strategy, Conversion Rate Optimization (CRO), Process Optimization, and Web & Digital Analytics.
- Serve as an executive sponsor and thought partner for key client engagements, ensuring high-quality outcomes and long-term value.
Practice Development
- Build and evolve consulting frameworks, playbooks, methodologies, and offerings that elevate consulting brand.
- Ensure repeatable, scalable delivery methods are adopted across the team.
Business & Stakeholder Management
- Partner with regional/global Adobe teams to define consulting roadmaps for enterprise customers.
- Support business development and pre-sales motions by shaping proposals, solutioning engagements, and contributing to strategic pitches.
Operational Excellence
- Drive planning, staffing, utilization, and quality metrics to ensure operational effectiveness and team health.
- Own team performance metrics, resource allocation, and P&L responsibility
Qualifications
- MBA from a reputed institution (Tier 1 preferred).
- 20+ years of professional experience including:
- At least 5-7 years in a management consulting firm (e.g., Big 4, strategy boutique, or digital consultancy).
- Experience in digital strategy, customer experience transformation, or marketing technology consulting.
- Proven experience building and leading large, diverse, and multi-tiered consulting teams within a global or matrixed organization.
- Strong understanding of digital marketing, analytics, and customer experience platforms - familiarity with Adobe Experience Cloud is a strong plus.
- Track record of working with enterprise clients across industries (e.g., retail, BFSI, telecom, etc.).
- Demonstrated success in client leadership, team development, and solution innovation.
Personal Attributes
- Visionary Mindset: Ability to inspire large teams and guide complex transformation engagements.
- Strategic Thinker: Can translate abstract business challenges into actionable consulting solutions.
- Deep Client empathy: Builds trusted advisory relationships with senior client stakeholders.
- Influential Communicator: Excellent executive presence, written, and verbal communication skills.
- Collaborative Partner: Works cross-functionally to build synergy across teams and functions.
- Growth Mindset: Brings energy, curiosity, and a learning-first approach to innovation and problem-solving with pre-sales acumen and experience in shaping and winning strategic deals
- Bias for Execution: Balances strategic thinking with a strong ability to execute and deliver results.
