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Talent Scout Management Solutions/ PIVOTAL

Head of Design/Principal UX Architect

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  • Posted 16 hours ago
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Job Description

Description

Key Responsibilities :

Design Execution & Delivery

  • Define and drive the UX/UI vision, design principles, and strategy for Video/VMS product portfolio.
  • Build, scale, and lead (organically or inorganically) a high-performing team of product designers, interaction and visual designers.
  • Establish and maintain a Design System for consistency across platforms (desktop client, web, mobile, edge devices).

Product Experience & Delivery

  • Translate complex enterprise workflows (e.g., surveillance monitoring, AI-driven alerts, dashboards, system configuration) into intuitive, usable interfaces.
  • Collaborate with Product Managers and Engineers to ensure design requirements are embedded in product roadmaps
  • Oversee the design of dashboards, analytics views, video playback experiences, and admin/configuration tools
  • Work closely with engineering teams to review feasibility of designs, identify technical trade-offs, and refine workflows without compromising usability.
  • Participate in sprint planning and backlog grooming to embed design deliverables into the agile process
  • Partner with QA to validate user flows and UI behaviour during testing cycles
  • Conduct usability testing, prototyping, and rapid iteration to validate designs with endusers.

Research & Customer Focus

  • Represent the voice of the customer across internal teams, driving customer-centric design and features. Champion user research (interviews, shadowing operators, observing workflows in smart cities, airports, and enterprises).
  • Use insights to inform product usability improvements and customer-centric design choices.
  • Establish metrics for design quality (task completion, ease of use, track adoption rates along with Product Managers).

Cross-Functional Collaboration

  • Partner with Product management team on strategy, roadmap, and prioritization.
  • Work closely with Engineering & Technology to ensure design feasibility and delivery at scale.
  • Collaborate with Marketing on brand consistency across digital touchpoints and customer communications.

Key Requirements

Must-Have :

  • 8-12 years of professional experience, with at least 4+ years in design leadership roles in a product organization.
  • Strong portfolio demonstrating enterprise/B2B SaaS product design (not just consumer apps).
  • Proven ability to lead end-to-end design processes : research concept prototype delivery iteration.
  • Proficiency in modern design tools (Figma, Sketch, Adobe XD, InVision, etc.)
  • Strong stakeholder management and communication skills ability to influence product/engineering leadership
  • Strong analytical, strategic thinking, and problem-solving skills.

(ref:hirist.tech)

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Job ID: 135875809