# Job Purpose
We are looking for a Head of AI Product Innovation - a builder who doesn't just apply AI to products but defines how intelligence becomes the product itself.
This is an opportunity to architect the AI brain of a global platform from the ground up-shaping not only technology decisions, but product direction, customer value, and long-term platform evolution.
# What You Will Do
Design Intelligence
- Architect AI capabilities as core product features
- Design systems for intent modeling, sentiment analysis, anomaly detection, and contextual recommendations that directly influence user journeys
- Build proactive intelligence engines that trigger workflows, decisions, and growth opportunities
- Develop knowledge driven reasoning systems aligned with product outcomes and measurable impact
Turn Signals Into Product Decisions
- Create unified customer context across voice, chat, email, social, and enterprise applications as a reusable product layer
- Translate external sentiment, brand signals, and behavioral data into product insights and automated actions
- Establish continuous learning loops that improve both AI performance and product experience quality
- Partner with Product teams to convert AI capabilities into tangible customer value propositions
Own the 0 1 Product Journey
- Drive discovery, experimentation, and rapid iteration to validate AI-led product features
- Balance cutting-edge GenAI innovation with enterprise-grade reliability, governance, and scalability
- Collaborate on product strategy including positioning, differentiation, and long-term platform architecture
Lead the Builders
- Foster a product-first engineering culture focused on outcomes, usability, and adoption
- Define responsible AI standards, governance, and explainability aligned with enterprise customers
- Partner deeply with Product, Engineering, Delivery, and Go-To-Market teams
# Product Vision
Visit https://azeon.ai/ for more details.
# What You Bring
- Strong background in ML systems, GenAI/LLMs, recommendation engines, or intelligent automation
- Experience building AI as a product capability
- Comfort operating in ambiguity and influencing cross-functional decisions
- Regulated domain exposure (BFSI preferred)
- Agentic workflows or knowledge-driven reasoning
# Why This Role Matters
This role is not about adding AI into a product - it's about building a product that is fundamentally intelligent by design. If you want to shape how AI becomes a real business capability - influencing growth, trust, and long-term customer relationships -this is your opportunity to build it.
