Job Purpose
The Head Design & Technical will lead the design management, new product development (NPD), product efficiency initiatives, and estimation ecosystem for quotes within the Eternia business. This role is pivotal in driving innovation, ensuring technical excellence, and enabling customer-centric solutions that strengthen Eternia's market leadership.
Key Result Areas/Accountabilities
Key Result Areas/Accountabilities
Supporting Actions
New product development
- Evaluation, Concept design and proposal, Customer feedback, Sales sign-off, Design, Die development, HW sourcing, Sampling, Testing, Window Maker/ CPQ integration, Manual, Training content
Product Completion- Already under development
- Evaluation, Concept design and proposal, Customer feedback, Sales sign-off, Design, Die development, HW sourcing, Sampling, Testing, Window Maker/ CPQ integration, Manual, Training content
Product Upgradation/Modifications
- Evaluation, Concept design and proposal, Customer feedback, Sales sign-off, Design, Die development, HW sourcing, Sampling, Testing, Window Maker/ CPQ integration, Manual, Training content
Institutionalise design process
- > Team set-up, development and training > Process design, digitisation
Window Maker/ CPQ
- > Integration of all new developments into Window Maker > Window Maker update /upkeep / Error resolution- Ensure accuracy of output
Project Business- Technical overview & Quality Check
> Review & sign-off of any design changes done for a project
> Review & sign-off of costing in case of any design changes
> Review and sign-off of Installed product quality check
Training Content
> Ensure complete product and technical training developed with presentation & video-based pedagogy ready
> Assessment model on training
> Conducting pilot trainings + Train the trainer
R&D Lab set-up
Establish World Class R&D Centre
Technical Support
> Providing technical guidance and support to all business verticals as and when required
> Regular review and upkeep of manuals, training content, CPQ
Cost Efficiency
% reduction in material cost, % improvement in product performance.
