Job Summary:
The Head Business Development (HBD) is responsible for leading the business development efforts, setting strategic goals, and overseeing the performance of the Business Development (BD) team. You will develop and implement comprehensive business development strategies that align with the company's overall objectives. Your leadership will be essential in mentoring the BD team, enhancing their skills, and fostering a culture of collaboration and accountability. Additionally, you will be instrumental in driving the company's growth initiatives by building and maintaining strong client relationships, analysing market trends, and identifying new business opportunities.
Key Responsibilities:
- Sales Engagement and Lead Closure: As the Head Business Development (HBD), you will actively participate in the sales process, especially when situations demand, managing the sales cycle from lead generation to deal closure. You will be expected to personally engage with high-potential clients, address their needs, and drive end-to-end sales to ensure successful conversions and revenue growth.
- Strategic Leadership: Develop and implement the overall business development strategy to achieve the company's growth targets. Analyse market dynamics, competitor activities, and client feedback to refine business strategies. Define key performance indicators (KPIs) for the business development team and monitor their progress.
- Sales Strategy Development: Formulate and implement effective sales strategies to achieve revenue targets and market penetration. Analyse sales data to identify trends and make data-driven decisions to improve sales performance.
- Team Management: Lead, mentor, and inspire a team of Business Development Executives (BDEs), fostering a high-performance culture. Provide guidance and support in their professional development, ensuring they have the tools and resources needed to succeed.
- Target Setting and Achievement: Set individual and team sales targets in collaboration with senior management. Monitor performance against targets and implement strategies to address any shortfalls.
- Client Onboarding and Transition: Oversee the onboarding process for all new clients, ensuring a smooth transition from sales to project execution. Collaborate with the client delivery team to establish clear expectations and deliverables.
- Market Analysis and Opportunity Identification: Conduct thorough market research and analysis to identify emerging trends, client needs, and competitive threats. Leverage insights to inform business development strategies and identify new opportunities for growth.
- Client Relationship Management: Build and maintain strong relationships with key clients and industry stakeholders. Act as a primary point of contact for high-value clients, ensuring their needs are met and expectations exceeded.
- Collaboration for Marketing: Work closely with the marketing, design, and content teams to align business development efforts with marketing campaigns and initiatives. Provide input on marketing materials and strategies to ensure they resonate with target audiences.
- Collaboration with Internal Teams: Collaborate with marketing, operations, and client delivery teams to align business development initiatives with service offerings. Ensure a seamless transition from sales to project execution, maintaining client satisfaction throughout.
- Sales Pipeline Oversight: Oversee the management of the sales pipeline, ensuring accurate tracking of leads, opportunities, and sales activities. Utilise CRM systems to monitor sales progress and facilitate effective communication across the team.
- Lead Generation and Qualification: Identify and research potential clients through various channels, including online platforms, networking events, trade shows, and referrals. Qualify leads based on their potential fit with our services and their readiness to engage in discussions.
