Guest Services Associate

Company Description

Pablo - The Art Cafe Lounge Unit of Centre Point Hospitality

Pizza,Seafood,Beverages,Asian,Cafe,Coffee,Desserts

Chic cocktail lounge adorned with modern art, featuring DJ music & a patio, plus Indian fare.

An Art Lounge inspired by#pablopicasso It's a place to dive into exquisite life of the artist

Our art curated dishes & cocktails replicates it

Role Description

This is a full-time on-site role for a Guest Services Associate located in Nagpur. The Guest Services Associate will be responsible for welcoming and assisting guests, managing reservations, addressing guest inquiries, and ensuring an exceptional guest experience. The role also involves collaborating with team members to maintain high standards of customer service and creating a welcoming atmosphere.

Qualifications

• Proficiency in Guest Services and Guest Service skills to ensure an excellent experience for all visitors
• Strong Customer Service and Reservations skills for smooth operational management
• Excellent Communication skills to interact effectively with guests and team members
• Ability to multitask and manage high-pressure situations calmly and efficiently
• Attention to detail and a proactive approach to problem-solving
• Previous experience in hospitality or a related field is a plus
• High school diploma or equivalent; additional certifications in hospitality management are advantageous