Guest Service Associate- Housekeeping

• Perform a wide range of housekeeping functions to maintain the appearance and cleanliness of all hotel areas, including guest rooms, public spaces, and staff areas.
• Deliver guest requests promptly, ensuring that all guest needs are met to their satisfaction.
• Stock housekeeping carts with necessary supplies and maintain cleanliness in all assigned areas.
• Regularly clean rooms and public spaces, following hotel standards to ensure a positive guest experience.
• Maintain the overall cleanliness and ambiance of the hotel to create a welcoming and memorable environment for guests.
• Take initiative in identifying areas that need attention, and proactively complete tasks to enhance guest satisfaction.

Adhering to Company Standards

• Follow safety protocols and company procedures to ensure a safe working environment.
• Ensure uniform, personal appearance, and communication standards are professional and in line with company policy.
• Uphold quality standards, ensuring that all work is performed to the highest level of cleanliness and attention to detail.
• Handle confidential information responsibly, respecting guest privacy at all times.

Physical and Practical Work Requirements

• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Stand, sit, or walk for extended periods and take a hands-on approach to all tasks in the hotel environment.
• Ensure cleanliness and organization by keeping all areas free of hazards and addressing any safety concerns promptly.

Additional Responsibilities

• Perform other reasonable job duties as assigned to ensure the guest experience meets company standards and expectations.
• Communicate effectively with other hotel staff to coordinate tasks and ensure smooth operations across departments.