Skills:
Receptionist Duties, Interpersonal Skills, Customer Relationship Management (CRM), client interaction, Communication, Billing Process,
About The Role
We are looking for a dynamic and customer-focused Guest Relations Executive to be the face of our center. The ideal candidate will ensure a welcoming environment, deliver exceptional guest experiences, and handle inquiries efficiently while maintaining high standards of service.
Key Responsibilities
- Greet and assist guests in a professional and friendly manner
- Handle guest inquiries, concerns, and feedback promptly
- Ensure a smooth and pleasant customer experience at all touchpoints
- Coordinate with internal teams for seamless service delivery
- Maintain front desk operations and visitor records
- Manage calls, emails, and walk-in queries efficiently
- Support events and activities hosted at the center
- Ensure adherence to company policies and service standards
Required Skills & Qualifications
- Bachelors degree in any discipline
- 1-3 years of experience in customer service, hospitality, or guest relations
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and a customer-first mindset
- Presentable, confident, and professional demeanor
- Basic knowledge of MS Office
Preferred Qualifications
- Experience in hospitality, retail, or co-working spaces
- Multilingual abilities (English & Hindi preferred)
- Prior front office or guest handling experience
What We Offer
- Competitive salary package
- Professional and collaborative work environment
- Growth and development opportunities
How to Apply
Interested candidates can apply by submitting their updated resume.
Concerned person - Sahajpreet Arora (Regional HR)
Email - [Confidential Information]/[HIDDEN TEXT]
