Guest Relations Executive

Company Description

Maestro Realtek is a leading B2B Real Estate Consultancy and Advisory firm in India, offering comprehensive real estate solutions to developers and landowners. Founded by Mr. Nitin Gupta, whose career spans over two decades across finance and real estate, the company is driven by a commitment to deliver lasting success for all stakeholders. Mr. Gupta's illustrious career includes leadership roles in top companies, culminating in significant achievements that earned him prestigious accolades like Marketer of the Year from CNN News and Realty Plus. Maestro Realtek is guided by a result-oriented team of experienced professionals dedicated to creating transformative business solutions.

Role Description

This is a full-time, on-site role based in Pune District for a Guest Relations Executive. The Guest Relations Executive will be responsible for managing guest interactions, providing exceptional customer service, and handling reception-related duties. They will coordinate guest inquiries, assist with sales support, and ensure a seamless experience for clients and visitors, maintaining a professional and welcoming environment at all times.

Qualifications

• Strong skills in Guest Relations and Receptionist Duties, including welcoming guests, managing appointments, and maintaining a professional front desk presence.
• Effective Communication and Customer Service skills to handle client inquiries, resolve concerns, and ensure a positive guest experience.
• Sales and cross-selling skills to promote services and ensure client satisfaction.
• Attention to detail, organizational skills, and the ability to work efficiently in a fast-paced environment.
• Previous experience in guest relations, customer-facing roles, or real estate is a plus.
• Bachelor's degree or equivalent experience in hospitality, business, or related field is preferred.
• Proficiency in using standard office software and CRM systems is highly desirable.