Greet visitors/clients providing a friendly, courteous guest relations service reflecting the corporate image of the client.
Site personnel are notified of guest's arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.
Ensure Accenture specific processes/manuals is followed
Visitor admission is properly authorized
Maintained visitor log book and book taxis if required
Assisting with special needs for visitors with disabilities.
Ensuring basic cleanliness of lobby, lifts and public area.
Ensure the laptop details are scanned and check for Govt. ID's.
Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
Client safety and security protocols are followed
Daily reconciliation & shredding of daily badges.
Participate in Emergency Evacuation procedures including crisis management and business continuity.
Key Operations delivery - Innovation hub floors
To align with all Business leaders to understand the business requirements.
Meeting with the Business leaders and project SPOC's
Greet clients providing a friendly, courteous workplace services reflecting the corporate image of the client.
Proactively understand and action on the day to day requirements by all the projects
To ensure overall upkeep at all time in coordination and support from workplace operation team.
Regular connect with Front office team for all requirements
To coordinate with business SPOC for any adhoc necessities.
To coordinate with Pit Stop team for immediate closure on issues.
Maintain client log book and vehicle details if required
Coordination with events team for project specific client visits.
Ensure availability of Tea & Coffee vending machines functionality and supplies.
Ensure client expectation is met at all given point of time.
Ensure to keep information handy about the floor infrastructure and business project working from the floor.
Must be employee and client service focused,
Greet visitors/clients providing a friendly, courteous guest relations service reflecting the corporate image of the client.
Site personnel are notified of guest's arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.
Ensure Accenture specific processes/manuals is followed
Visitor admission is properly authorized
Maintained visitor log book and book taxis if required
Assisting with special needs for visitors with disabilities.
Ensuring basic cleanliness of lobby, lifts and public area.
Ensure the laptop details are scanned and check for Govt. ID's.
Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
Client safety and security protocols are followed
Daily reconciliation & shredding of daily badges.
Participate in Emergency Evacuation procedures including crisis management and business continuity.
Key Operations delivery - Innovation hub floors
To align with all Business leaders to understand the business requirements.
Meeting with the Business leaders and project SPOC's
Greet clients providing a friendly, courteous workplace services reflecting the corporate image of the client.
Proactively understand and action on the day to day requirements by all the projects
To ensure overall upkeep at all time in coordination and support from workplace operation team.
Regular connect with Front office team for all requirements
To coordinate with business SPOC for any adhoc necessities.
To coordinate with Pit Stop team for immediate closure on issues.
Maintain client log book and vehicle details if required
Coordination with events team for project specific client visits.
Ensure availability of Tea & Coffee vending machines functionality and supplies.
Ensure client expectation is met at all given point of time.
Ensure to keep information handy about the floor infrastructure and business project working from the floor.
