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Guest Relation Executive

6-8 Years
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Job Description

  • Provide upscale guest service experiences for clients throughout their stay
  • Ensure clients are properly greeted upon their arrival
  • Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
  • Coordinate luggage collection and storage
  • Oversee check-in and check-out procedures, including reservations and financial transactions
  • Promptly address guests requests, like in-room dining
  • Actively listen to and resolve complaints
  • Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
  • Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
  • Inform clients of our hotel services, including breakfast and dining op

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

About Company

Seven Consultancy is a result of the motivation of young entrepreneurship under the guidance of experienced professional from industry. Young entrepreneurs know the recent trends of market. Flexibility of the services has helped Seven consultancy to secure a brand name in the market. So we have access to an overall career solution. Seven consultancy believes in shaping the way of success for its clients. Journey of Seven Consultancy started in 2007. Now it has crossed many milestones and added so many feathers in its crown. Currently operating from Kolkata & Mumbai to provide services all over India & abroad.

Job ID: 135849117