Growth Manager

Job Profile:-

We're hiring a Growth Manager to run VoiceGenie like an inhouse entrepreneur. You will own P&L, growth strategy, and the product roadmap for selfserve. You'll drive marketing inbound sales product support as one operating system, translating the vision into a clear plan, fast execution, and compounding growth.

You will also paint the product vision and define sprint plans for the core VoiceGenie engineering/design team—deciding what to build, refine, fix, and optimize, then measuring impact.

What you'll own:

• -P&L & Strategy: Own VoiceGenie revenue and unit economics. Define the growth thesis, annual/quarterly targets, and investment choices
• .ProductLed Growth (PLG): Architect signup activation aha pay expand loops; remove friction; build inproduct nudges and templates
• .Roadmap & Sprints: Convert growth opportunities into sprint themes and PRDs; align Eng/Design; ship fast and iterate
• .Acquisition: Content/SEO, performance (Search/YouTube/Meta/LinkedIn), review sites, integrations marketplace, and partner channels
• .Activation & Onboarding: Zerotovalue flows, checklists, sample campaigns, interactive demos/web calls, and data importers. Instrument timetofirstvalue
• .Pricing & Packaging: Own packaging (tiers, minutes, addons), free/credit trials, paywalls, and upgrade paths. Keep margins healthy
• .Sales Assist (Inbound): Build productqualified lead (PQL) scoring, playbooks, calendaring, and light insidesales motions
• .Lifecycle & CRM: Email/SMS/WhatsApp lifecycle programs, inapp messaging, winback/crosssell, referral loops. Maintain a clean CRM and Mautic/HubSpot stack
• .Analytics & Experimentation: Funnel dashboards, cohorting, retention, LTV/CAC. Design A/Bs, quasiexperiments, and northstar metric guardrails
• .Customer Voice: Community, office hours, feedback forum. Turn insights into backlog with ruthless prioritization
• .GotoMarket: Launch campaigns, webinars, case studies, comparison pages, and partner comarketing
• .Interfaces with Core AI: Translate core research (STT/TTS/Audio/LLM) into marketable features; localize defaults (EN/HI first) and ensure latency/quality wins show up in the product

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Outcomes that define success

• :-Efficient growth: Sustained MoM revenue growth with improving payback and healthy gross margin
• s.Funnel lifts: +X pp in activation rate, +Y% in week4 retention, +Z% in selfserve conversions within first two quarter
• s.Timetovalue: Median TTFV under 1 day for new SMBs (templateled setup
• ).Pricing & packaging: Clear tiers that map to value; reduced discounting; higher ARPA with lower chur
• n.Execution cadence: Ship a meaningful growth release every 2 weeks; show measured impact in weekly readout

s.What you'll do daytod

• ayTurn vision into a prioritized plan and keep the org aligned (goals, owners, timelines
• ).Lead growth rituals: weekly funnel readouts, experiment reviews, and sprint plannin
• g.Write concise PRDs and landing pages; create enablement for sales/suppor
• t.Sit with users. Watch sessions. Talk to 10 customers a wee
• k.Partner tightly with Support to close the loop on onboarding gaps and breakfix pattern
• s.Build a lightweight forecast and track P&L drivers (acquisition, conversion, churn, unit costs

).

Musthave experi

• ence5–7+ years in Growth/PLG/PMM/Product, ideally in SMB SaaS or tools with selfserve monetizat
• ion.Owned or heavily influenced P&L and hit aggressive growth targ
• ets.Proven track record running experiments endtoend (ideation design ship measure sca
• le).Deep funnel literacy: acquisition channels, onboarding, activation metrics, retention cohorts, pricing/packag
• ing.Strong product chops: can write PRDs, define instrumentation, and work shouldertoshoulder with Eng/Des
• ign.Data tools: amplitude/mixpanel/GA4, HubSpot/CRM, Looker/Metabase, SQL basics. Comfortable with spreadsheets and LTV/CAC m

ath.Niceto

• haveExperience in voice/telephony or contactcenter adjacent S
• aaS.Familiarity with LLM/GenAI concepts and how to message/position them sim
• ply.Built communities, referral/partner programs, or template marketpla
• ces.Launched in US & India markets with localization nuan

ces.How you

• workHigh agency and bias to action; comfortable making bets with incomplete d
• ata.Narrative + numbers: you can tell the story and prove it with the gr
• aph.Tasteful simplicity: ruthless about removing steps; clear onboarding and defau
• lts.Crossfunctional leadership without drama; you align Marketing, Inbound Sales, Product, and Supp
• ort.Owner mindset: think in moats, pricing power, and customer love—not just featu

res.
If you are creative, innovative, and energetic, and if you love growing a business, we want you on our