Growth Manager- India

Job Title: Growth Manager - India

Location: Pune, India

Permanent - Full Time

About Us

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specializing in technology.

About the Role

We are hiring a commercially driven leader to serve as Mozaik's local growth lead in India. This role is responsible for building momentum, scaling adoption, and strengthening customer and partner engagement across the region. You will work closely with the India team to set clear priorities, establish effective operating rhythms, and ensure consistent follow-through across sales, onboarding, and customer engagement activities. The role requires strong commercial judgement, confidence in conversation, and a focus on delivering measurable outcomes in a growing market.

Industry experience is not required. Leadership capability, sales mindset, and execution discipline are essential.

Mission:

Accelerate Mozaik's growth in India by driving adoption, strengthening customer engagement, developing local partnerships, and building a high-performing, outcome-focused team culture.

Key Position Responsibilities Include:

Team Leadership & Accountability

• Lead and develop the India team with clear priorities, expectations, and a strong sense of ownership.
• Establish effective weekly and monthly operating rhythms to drive focus and momentum.
• Use activity metrics and pipeline data to create visibility, prioritise effort, and support consistent execution.
• Provide regular feedback, coaching, and direction to support continuous performance improvement.
• Foster a culture of accountability, urgency, and pride in outcomes.

Sales & Commercial Execution

• Support and, where required, participate in discovery calls, demos, and key commercial conversations.
• Ensure leads, trials, and payment issues are followed through with clear ownership and timely resolution.
• Confidently handle objections and guide prospects toward informed commercial decisions.
• Drive trial-to-paid conversion through structured follow-up and value-based conversations.

Partnerships & Market Development

• Build and manage relationships with CNC machine suppliers, hardware vendors, and industry partners in India.
• Represent Mozaik as a credible and professional partner in local market discussions.
• Identify and execute joint initiatives such as demos, events, and partner-led activities.
• Attend relevant industry events to increase brand visibility and market engagement.

Reporting & Discipline

• Maintain accurate CRM records and forecasting.
• Monitor pipeline health, risks, and conversion rates.
• Provide regular updates on performance, activity, and market feedback.

Required Experience and Qualifications:

• Proven experience leading a sales or commercial team in India.
• Strong business and sales mindset with comfort in driving numbers and outcomes.
• Demonstrated experience leading teams with clear performance standards and measurable outcomes.
• Confident, assertive communicator who commands attention in meetings.
• Comfortable pushing back, handling rejection, and negotiating.
• Highly organised with strong attention to detail.

Desired Skills:

• Experience working in a multinational or global organization.
• Experience building momentum in a new or emerging market.
• Experience in B2B SaaS, technology, or professional services.
• Experience working with partners, distributors, or channel-led growth.
• Experience scaling or resetting team performance.
• CRM-driven with strong reporting discipline.

Core Competencies:

• Confident and credible presence in conversation.
• Results-oriented with a strong sense of ownership.
• Comfortable setting direction and constructively challenging when required.
• Organised, disciplined, and execution focused.
• Motivated by building momentum and high standards in a growing market.

Working for Us

At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.

Here, you'll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You'll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.

We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.

If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - Come join us.